Before and after sales advisory service

At Bump Gates Australia we take pride in offering you quality service to ensure you get the help and advice you need. Our before and after sales service specialises in helping you to select the best products to suit your needs and in providing you with expert advice and support for installations and for getting the most from your Bump Gate.

Local call number

Whatever questions you may have, we are happy to help, so give us a call on our local call number 1300 85 22 67 within Australia. For customers outside Australia, you are welcome to email us and we will telephone at a time convenient to you.

Long-term support

Between 6-12 months after purchase, expect a call or email from us to check that your Bump Gate is working well, part of our long-term commitment to you. From time to time we will update you of developments that may help you further enhance your property security. Also reassuring to know is that your Bump Gate kits are backed up with a two year parts warranty, and we are happy to replace any parts proven faulty. SmartGuard products have a 1 year full warranty.

Spare parts service

You can be confident that replacement Bump Gate parts will be available for the life of your Bump Gate from our spare parts service, which we offer directly to you.

Our 100% money-back guarantee within Australia means that if you are not completely satisfied with your Bump Gate, you have 60 days to return your kit for a full refund.